Privacy policy


  1. The privacy of users of our service site "Dear foods" (hereinafter referred to as "this site") is extremely important, and we are committed to protecting it. This policy explains how we treat your personal information.
  2. By agreeing to the use of cookies in accordance with the terms of this policy the first time you visit this website, you are allowing us to use cookies each time you visit our website.

Collection of personal information

The following types of personal information may be collected, stored and used:

  1. Information about your computer, such as your IP address, geographic location, browser type and version, and operating system.
  2. Information about your access to and use of this website, such as where you came from, duration of your visit, page views and website navigation paths.
  3. Information you enter when you register on our site, such as your email address.
  4. Information you enter when you create a profile on our site, such as the name, address, email address, and phone number of the delivery address used for delivery.
  5. Information such as your name and email address that you enter to set up an email or newsletter subscription.
  6. Information you enter while using the services on our site.
  7. Information Generated While Using Our Site. Include information such as when, how often, and under what circumstances.
  8. Information about what you have purchased, services you have used, or transactions you have made through our Site. Including name, address, phone number, email address and credit card details.
  9. Information contained in communications you send to us by email or through the Site. Contains communication content and metadata.
  10. Other Personal Information You Submit to Us.

Before you disclose another person's personal information to us, you must obtain that person's consent to both disclose and process that personal information in accordance with this Policy.

Use of personal information

Personal information submitted to us through this site will be used for the purposes specified in this policy or on the relevant page of the website. We may use your personal information for the following purposes:

  1. For management of this site and management.
  2. To personalize our Site for you.
  3. To enable you to use the services available on our site.
  4. To deliver products purchased from our site.
  5. To provide services purchased through the Site.
  6. To send statements, invoices, payment notices and accept payments.
  7. To send you communications for non-marketing purposes.
  8. To send you email notifications that you have requested.
  9. To send you our newsletter by email, if you request it (you can unsubscribe at any time if you no longer want the newsletter).
  10. To send you marketing related to our business or carefully selected third party businesses that we believe may be of interest to you by mail or, if you have specifically consented to this, by email or similar technology (Please contact us at any time if you no longer want marketing communications).
  11. To provide third-party businesses with statistical information about users of our Site (although the third-party businesses cannot identify you from that information).
  12. To respond to customer inquiries and complaints related to this site.
  13. To keep our site safe and prevent fraud.
  14. To verify compliance with the terms and conditions governing your use of our Site (including monitoring private messages sent through our private messaging service).
  15. Other uses.

Privacy settings can be used to limit the disclosure of information on our site and can be adjusted using the website's privacy controls.
We will not provide your personal information to third parties for their direct marketing or that of other third parties without your explicit consent. (However, excluding delivery to our designated delivery company (DPD, etc.))

Disclosure of personal information

We may disclose personal information to our employees, officers, insurance companies, professional advisors, agents, suppliers or subcontractors if reasonably necessary for the purposes described in this policy.
We may disclose personal information to members of our group (i.e. subsidiaries, ultimate holding companies and all their subsidiaries) if reasonably necessary for the purposes described in this policy.

  1. To the extent required by law,
  2. in connection with ongoing or future legal proceedings;
  3. To establish, exercise or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes);
  4. To purchasers (or prospective purchasers) of any business or assets that we are selling (or considering to sell);
  5. We reasonably believe that we may apply to a court or other competent authority to disclose that personal information if, in our reasonable opinion, such court or authority might reasonably determine to disclose that personal information; to the person

We may disclose personal information.

Except as provided in this policy, we do not provide your personal information to third parties.

International data communication

  1. The information we collect may be stored, processed and transferred in any of the EU countries in which we operate in order to enable the use of the information in accordance with this Policy.

Retention of personal information

  1. The International Data Communications section sets out data retention policies and procedures designed to ensure compliance with legal obligations regarding the retention and deletion of personal information.
  2. Personal information that we process for any purpose is retained no longer than is necessary for that purpose or those purposes.
  3. We will generally delete personal information that falls under the categories set out below at the dates and times set out below without violating the section "International Data Communications".
    1. Personal type information will be deleted within one year after disclosure.
      1. To the extent required by law,
      2. if you believe the documents are related to ongoing or future legal proceedings; and
      3. To establish, exercise or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes).

    We retain documents (including electronic documents) that contain personal information.

Security of personal information

  1. We take reasonable technical and organizational precautions to protect your personal information from loss, misuse, or alteration.
  2. All personal information provided by you is stored on secure (password and firewall protected) servers.
  3. All electronic financial transactions conducted through our site are protected by encryption technology.
  4. You acknowledge that the transmission of information over the Internet is inherently insecure and we cannot guarantee the security of data transmitted over the Internet.
  5. You are responsible for keeping the password you use to access our site confidential. We will never ask for your password (except to log in to our site).


We may update this policy from time to time by publishing a new version on our site. Please check this page periodically to make sure you understand any changes to the Policy. We may notify you of any policy changes by email or through our private messaging system.

Your rights

You can direct us to disclose the personal information we hold about you. The provision of such information is subject to the following terms:

  1. 500EUR to pay the fee, and
  2. Provide proper identification (generally, a copy of your passport certified by a notary public and an original utility bill showing your current address will be accepted as proper identification).

To the extent permitted by law, we may withhold your requested disclosure of personal information.
You have the right to direct us not to process your personal information for marketing purposes.
In practice, we will usually give you prior express consent to the use of your personal information for marketing purposes or provide you with an opportunity to opt out of our use of your personal information for marketing purposes.

Third party website

Our site contains hyperlinks to third party websites and further information about them. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Information update

Please let us know if the personal information we hold about you needs to be corrected or updated.


Our site uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies are either "persistent" cookies or "session" cookies. Persistent cookies are stored by your web browser and are valid until the set expiration date, unless deleted by the user before the expiration date. Session cookies, on the other hand, expire at the end of the user session when the web browser is closed. Cookies do not typically contain information that personally identifies a user, but they do store personal information that may be stored in cookies and linked to information obtained from cookies. Our site uses both session and persistent cookies.

  1. The names of the cookies used on this site and the purposes for which they are used are as follows.
    1. When you access the website using a computer; track users as they navigate the website; use shopping carts; improve website usability; analyze website usage; Google Analytics on our website to help us manage our site, prevent fraud and improve website security, personalize our website for each user, and target advertising that may be of particular interest to certain users and AdWords.
  2. Most browsers allow you to refuse cookies. for example,
    1. In Internet Explorer (version 10), you can decline cookies from the cookie handling override settings by clicking Tools > Internet Options > Privacy > Advanced.
    2. In Firefox (version 24), click Tools, Options, Privacy, select Use custom settings for history from the dropdown menu, and select Accept cookies from sites To do.
    3. In Chrome (version 29), go to the "Customize and Control" menu, click "Settings", "Show advanced settings", then "Content settings" and select "Block sites from settings" You can block all cookies.

Blocking all cookies will adversely affect the usability of many websites. Blocking cookies will prevent you from using all features of the website.

  1. You can delete cookies that are already stored on your computer. for example,
    1. Internet Explorer (version 10) requires manual deletion of cookie files (see for deletion instructions).
    2. In Firefox (version 24), click Tools, Options, Privacy, select "Use custom settings for history", click "Show cookies", then "Delete all" You can delete cookies by clicking
    3. In Chrome (version 29), go to the "Customize and Control" menu, click "Settings", "Show advanced settings", and then "Clear browsing data" to clear cookies and other site and plug-in data. Select Delete and then click Clear browsing data.
  2. Blocking all cookies will adversely affect the usability of many websites.